Warm heart service to protect "agriculture, rural areas and farmers"

Anhui economic network news on May 24, Anhui Sizhou Tractor Manufacturing Co., Ltd. launched a week-long summer maintenance tour, which is being carried out orderly. The reporter learned that the company sent a total of 30 professional tractor manufacturing professional and technical personnel, divided into 10 groups to go to the towns and townships of Sixian County, and went to the villages and households to carry out "general physical examination" on more than 400 tractors sold since 2016, so as to ensure the normal performance of tractors and provide a solid guarantee for the safety and workload of agricultural machinery operators.

"The sales department is responsible for sorting and summarizing the user files of all tractors sold since 2016; the service department is responsible for formulating maintenance plans, submitting the required spare parts and training staff in groups; and the purchasing department is responsible for purchasing spare parts." In order to do the "warm heart project" carefully, the company has formulated a detailed implementation plan.

"This time, the company invested more than 100000 yuan to carry out this activity, in order to reduce the burden of farmers, increase farmers' income, and let Sizhou tractors work in the field in the best condition." According to Chang Binghai, sales director of Sizhou Tractor Manufacturing Co., Ltd., choosing to carry out this activity before noon harvest is also the right time to let farmers feel at ease, rest assured and comfortable in mechanized agricultural production during summer harvest and summer planting.

Liu Wenbo, a technician, went to three villages and towns to provide door-to-door service for 12 agricultural machinery purchasers. In addition to routine maintenance, he earnestly communicated with the agricultural machinery operators to exchange the use of agricultural machinery. "By listening to the sound of the engine, I personally drive the operation and help users check the engine, lighting, clutch, lifter and other major parts and components in detail." Liu Wenbo told reporters that in addition to these, he also had to correct the non-standard operation of agricultural machinery hands, teach standardized and safe use of technical skills, etc. before leaving, he also left a phone call, told the agricultural mechanization hands to keep in touch with themselves, and could provide technical consultation and services for agricultural machinery operators at any time.

"I bought two tractors in 2017 and 2018. One of them has passed the" Three Guarantees "period, but they still help me debug and maintain for free. In addition to these services, some small parts replaced by him in the process of use have not been charged, which makes our users feel that the company is very responsible." Wu Zongyuan, an agricultural machinery buyer, told reporters that the tractor he purchased had been used for several years, and there was hardly any problem with the quality.

Zhu Rulong, general manager of Anhui Sizhou Tractor Manufacturing Co., Ltd., said that "loving poverty alleviation, caring for farmers, and helping agriculture, rural areas and farmers" Sizhou tractor free maintenance activity will be carried out at least once a year as a "brand" activity for the company to serve customers. This is also a golden signboard of "huituo" service, improving customer satisfaction, promoting sales with service, and expanding the scale of the enterprise To highlight the responsibility and responsibility of a large enterprise.

It is understood that Anhui Sizhou Tractor Manufacturing Co., Ltd., as an investment attracting enterprise in Sixian County, Since its establishment on April 28, 2016, it has been adhering to the scientific and technological innovation as the support, the market demand as the guidance, and the creation of product quality and "huituo" brand as the foundation, constantly improving the service system and product quality, and the product quality and after-sales service are highly recognized by the majority of users.

In addition, it has actively expanded the cooperation with scientific research institutes and established a high-end tractor R & D center to promote scientific and technological innovation and new product research and development, continuously improve the reliability and stability of products, improve the core competitiveness of enterprises and the grade of huituo brand tractors, so as to meet the higher and higher requirements of the market and users. In 2022, the enterprise will strive to achieve an output value of 2 billion, 10000 tractors, 5000 balers and 2000 plant protection machines, which will make huituo a famous agricultural machinery enterprise. (Zhao Xuejian, reporter of Anhui economic news and finance media)